Terms of Service
Last updated: 14 July 2026
Welcome to find.builders. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services. If you do not agree to these terms, you may not use our platform.
1. Definitions
"Platform" refers to the find.builders website and all associated services.
"User" refers to any individual or entity accessing or using the Platform.
"Builder" refers to construction professionals or companies listed on the Platform.
"Customer" refers to individuals seeking builder services through the Platform.
"Content" refers to all text, images, reviews, and other materials on the Platform.
2. User Accounts
Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must be at least 18 years old to create an account
- One person or entity may not maintain multiple accounts
Account Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or for any other reason at our discretion.
3. Builder Terms
Builders listed on find.builders agree to:
- Provide accurate business information, including licenses and certifications
- Maintain current and valid insurance coverage as required by law
- Respond professionally to customer reviews and inquiries
- Not engage in fake review practices or manipulation of ratings
- Comply with all applicable laws and regulations in their jurisdiction
Note: find.builders does not employ builders and is not responsible for the quality of work performed. We provide a platform for connection only.
4. Reviews & Content
Review Guidelines
When submitting reviews, you agree that:
- Your review is based on genuine experience with the builder
- Your review is honest, accurate, and not misleading
- You have no conflict of interest (e.g., you are not a competitor)
Prohibited Content
Reviews must not contain:
- False, defamatory, or misleading statements
- Hate speech, harassment, or discriminatory language
- Personal information of others without consent
- Spam, advertisements, or promotional content
- Obscene or offensive material
We reserve the right to remove any content that violates these guidelines without notice. Repeated violations may result in account termination.
5. Disclaimers
No Endorsement
Listing on find.builders does not constitute an endorsement, recommendation, or guarantee of any builder's work quality, reliability, or professionalism.
Independent Contractors
Builders are independent contractors, not employees or agents of find.builders. We are not liable for any disputes, damages, or issues arising from your engagement with builders.
Due Diligence
Users are responsible for conducting their own due diligence before engaging any builder, including verifying licenses, insurance, references, and qualifications.
Service Availability
We do not guarantee uninterrupted access to the Platform. Services may be modified, suspended, or discontinued at any time without notice.
6. Limitation of Liability
To the maximum extent permitted by law:
- find.builders is not liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount paid by you to us in the past 12 months
- We are not responsible for the actions, products, or services of third parties
7. Intellectual Property
All content on find.builders, including logos, design, text, and software, is the property of find.builders or its licensors and is protected by intellectual property laws.
By submitting content (including reviews), you grant find.builders a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content on our Platform.
8. Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Australia.
9. Changes to Terms
We may update these Terms of Service from time to time. We will notify users of significant changes by posting a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated terms.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us.
Contact Legal Team