Your Privacy Matters
Last updated: 14 July 2026
At find.builders, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform, particularly when submitting reviews for builders.
What Data We Collect
When You Submit a Review
- Name: Displayed publicly with your review (you may use initials)
- Email Address: Used for verification and optional response notifications. Never displayed publicly.
- Invoice/Job Number: Optional. Shared only with the builder to verify your review. Never displayed publicly.
- Review Content: Your rating, title, and review text are displayed publicly.
How We Use Your Data
Review Verification
Invoice numbers help builders verify that reviews come from genuine customers, enabling them to mark reviews as "Verified".
Communication
If you opt-in, we'll notify you via email when a builder responds to your review.
Platform Improvement
Aggregated, anonymized data helps us improve our services and user experience.
Fraud Prevention
We use data to detect and prevent fake reviews and maintain platform integrity.
How We Protect Your Data
- All data is encrypted in transit using TLS/SSL encryption
- Sensitive data (emails, invoice numbers) is encrypted at rest
- Access to personal data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments
- Builders can only see invoice numbers, not your email address
Who Can See Your Data
| Data | Public | Builder | find.builders |
|---|---|---|---|
| Display Name | ✓ | ✓ | ✓ |
| Review Content | ✓ | ✓ | ✓ |
| Email Address | ✗ | ✗ | ✓ |
| Invoice Number | ✗ | ✓ | ✓ |
Your Rights
You have the right to:
- Access: Request a copy of all personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your reviews and associated data
- Opt-out: Unsubscribe from email notifications at any time
To exercise any of these rights, please contact us at privacy@find.builders
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Contact Privacy Team